Refund policy

Online Course Refund Policy

We want you to feel confident when you invest in one of Ian Morgan Cron’s online courses. Our courses are designed to give you practical tools, meaningful insights, and a deeper understanding of yourself and others—and we want you to have the opportunity to experience the material before deciding whether it’s right for you.

Our Refund Policy

If you enroll in an Ian Morgan Cron online course and decide it isn’t the right fit, you may request a full refund within 14 days of your purchase, provided you have completed no more than 25% of the course.

To request a refund, please contact our support team at wendy@ianmorgancron.com within 14 days of your purchase. Include the name of the course and the email address you used to register.

Refund requests that meet these requirements will be processed to the original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your financial institution.

After 14 Days

Because our courses provide immediate access to digital content, refunds generally are not available after the 14-day refund period or once more than 25% of the course has been completed.

If you experience a technical problem that prevents you from accessing or completing the course, please contact us. We’ll do our best to resolve the issue and find a reasonable solution.

Course Discounts and Promotions

Courses purchased as part of a special promotion, bundle, or discounted offer may be subject to different refund terms. Any applicable terms will be clearly stated at the time of purchase.

Questions?

If you’re unsure whether a course is right for you, or if something isn’t working as expected, please reach out to us at wendy@ianmorgancron.com. We’d rather hear from you than have you feel stuck or frustrated.

Thank you for learning with us. We’re glad you’re here.